TOP TRENZ Inc, offers flat rate ground shipping ($5.99) to our retail customers for items shipped within the Continental USA. Customers will receive tracking information once their package has shipped. Most orders, if not a pre-ordered item, will ship within 1 business day out of our New York warehouse. Time in transit varies from 1-3 business days in transit on average, depending on your ship-to-address distance.
For retail orders shipped to Alaska, Hawaii, and Canada, we offer a flat rate ground shipping rate of $15. Shipments can take 5-8 business days on average to receive.
How do I return an item?
We think you'll love Top Trenz Products. In fact, we're pretty sure once you get our products into your hands, you'll never want to shop anywhere else! However, if you find that it's not for you, we offer a no-questions-asked, 100% money-back guarantee on products purchased from toptrenz.com within 14 days of purchase. We just ask that you pay the return shipping.
Returns to be made to:
Top Trenz, Inc.
85 Air Park Drive, Unit 2
Ronkonkoma, N.Y. 11779